OUR CLIENT REVIEWS
We are committed to providing an exceptional shopping and customer care experience. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our backyard improvement experts are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come. Take a look at some of the things that our past and existing customers had to say about us.
Excellent customer service!
Excellent customer service! Gabriel was so helpful working with us through the entire process – from making the decision on the hot tub, to suggesting the best location at our home, recommending electricians, being there for final installation, and being available for any questions we had. We had a great experience with Sun Pools!
- Ruth Rachelle
Thank you Sun Pools and Spas!!
I honestly have been struggling to find a good place with people who care about their customers and a variety of products. I had the pleasure to work with Gabriel, his energy and enthusiasm made the search process super easy and he made sure my husband and I understood all the features the different Jacuzzis had. We were looking for something where we can relax at the end of a hard working day and this was it! It has a powerful hydromassage setting, an efficient water filter system and it’s beautiful! Thank you Sun Pools and Spas!! 😁
- Karen Ramon
Everyone here has been extremely helpful
Everyone here has been extremely helpful. We used them to close our pool and plan to use them to open and close it in the future. Have been extremely happy with the help in getting the right water balance in the pool and the things I need to maintain it.
- Michael Rieger
Overall a good experience working with Sun Pools & Spas
Gabriel was very knowledgeable and accommodating. He ordered us a specialized hot tub cover that we requested. And showed up and helped with the installation, answering all questions along the way. Overall a good experience working with him, would recommend it to a friend 👍🏽.
- Jenn O
We are delighted with our new hot tub
We are delighted with our new hot tub. The staff has been great with answering questions and guiding us on our setup. From the Sales to the Delivery team, all have been helpful, pleasant, and personable. We look forward to many years of great service.
- Stephanie Miller
Very professional, knowledgeable, and friendly!
I bought a hot tub and from the beginning, I had all support from Gabriel! He is very professional, knowledgeable, and friendly! I am very happy because I know that I have Gabriel to guide me when necessary.
- Decio portella
I’m thrilled with the choice we made
This is an along overdue review of how AMAZING Gabriel is. I can’t say enough positive things about my experience with him. He has been a great partner, advisor, and sounding board. We have looked for the right tub for months and done a ton of research on the various ones on market and I’m thrilled with the choice we made thanks to Gabriel.
- Elijah Millar
I recommend this place before any other hot tub or pool place
I shopped for a full year at so Many different hot tub places and felt like they all were trying to rip me off and were not that knowledgeable. I came in spoke to Daniel and his boss Gabriel and They were Great very knowledgeable about their product they explain to me everything in detail helped me throughout the whole process. I recommend this place before any other hot tub or pool place.
- Vineet Kumar
Simply Excellent!!! Highly recommend!!
Simply Excellent!!! On-time with no issues. Great customer service and guidance. Gabriel was outstanding from Sales to Install. Always available to answer questions and quick response. Highly recommend!!
- Jagat Parekh
Highly recommend Sun Pools & Spas for all pool and hot tub purchases
Thrilled with my Jacuzzi hot tub J-345. Sun Pools & Spas offered the best price, high quality, and timely delivery of the hot tub. Assistance in installation and follow-up provided by Gabriel was and continues to be excellent. Highly recommend Sun Pools & Spas for all pool and hot tub purchases and working with Gabriel for any help needed.
- Nick Manocha
Super thrilled with their customer service
We recently got our hot tub from Sun Pools and Spa. Gabriel was super knowledgeable and helped us out a lot with our hot tub. We have been super thrilled with their customer service. I strongly recommend Sun Pools and Spa if you are thinking of getting a hot tub!
- Kunal Gandhi
Great customer service!
We are very pleased with our purchase. Gabriel and his team were so helpful in answering our many questions since this is our first hot tub. The installation went flawlessly and the sales experience was pleasant not stressful. We would highly recommend this business if you are looking for a pool or hot tub. Great customer service!
- Geralyn Giorgio
Gabriel was great to work with
Gabriel was great to work with listened to what we needed and suggested the right Jacuzzi for us he was very responsive throughout the process and did all he could to make sure we were happy and satisfied
- Anthony Cetta
I rate this place 5 stars
Gabriel helped me with my purchase and he is such a great guy to work with! When I called the store he encouraged me to come in and took time and explained patiently about various hot tubs. He is enthusiastic, very professional, and very knowledgeable. He is the best salesman I have ever seen and worked with. The delivery guys were also excellent and did a great job explaining everything to me. Overall very happy with my purchase and the jacuzzi. I rate this place 5 stars🌟🌟🌟🌟🌟.
- Savithri Iyer
What a great experience dealing with Sun Pools & Spas
What a great experience dealing with Gabriel. After thoroughly shopping around for options we decided to go with Gabriel due to his in-depth knowledge of the product plus the fact that he smartly has a good supply line. After signing the contract the hot tub arrived timely, and the delivery was flawless. Go with Sun Pools and make sure Gabriel is your point person, you won’t be disappointed.